Frequently Asked Questions
Common questions about AI professional headshot generation
Upload & Photos
How many photos do I need to upload?
We recommend uploading 4-8 clear photos of the same person. More angles and expressions help AI generate better results.
What kind of photos work best?
Natural, clear photos with no face obstructions work best. Include at least 2 front-facing shots and some slight side angles. Avoid heavily filtered or retouched photos.
What photos will be rejected?
Photos that will be rejected include: severely blurry faces, sunglasses or masks, group photos, faces more than half covered, extreme side profiles, and obvious AI-generated images.
Can I upload photos of different people?
No. All photos must be of the same person. If you want to generate headshots for someone else, you need to start a new upload flow and use a separate payment.
Preview & Payment
Do I have to pay before seeing results?
No. You can see a low-resolution watermarked preview first for free. Only pay when you are happy with the result to unlock all 3 high-res watermark-free styles.
Is there a limit on free previews?
Each account gets 3 free preview credits. If you are satisfied with the preview and complete payment, that preview credit is returned to you.
Can I download the preview?
The preview is for viewing only and cannot be downloaded. It is low-resolution with watermarks and not suitable for actual use.
What do I get after paying?
You get 3 high-resolution professional headshots in different styles (LinkedIn Professional, Corporate Studio, Outdoor Business), watermark-free, with batch download support and 2 regeneration chances per image.
Generation & Results
How long does generation take?
Previews typically generate within 1 minute. After payment, all 3 high-res images usually complete within 2-3 minutes.
Can I regenerate results?
Yes. Each final image includes 2 regeneration chances. You can regenerate a final image when you want another variation.
What if I am not satisfied with the results?
You can use the 2 regeneration chances per image to adjust results. If generation completely fails due to technical issues, you can request a refund.
What styles are available?
We offer 3 professional styles: LinkedIn Professional, Corporate Studio, and Outdoor Business.
Privacy & Security
Are my photos safe?
Your original uploaded photos are automatically deleted within 24 hours. We only use your photos to generate headshots and do not share them with third parties.
How long are generated headshots stored?
Unpaid previews are stored for 7 days. Paid final headshots are stored for 30 days for easy re-downloading, then automatically expire.
Is my payment information secure?
We use secure third-party payment processors and do not directly store your credit card information.
Account & Support
Do I need to create an account?
Yes, you need to sign in to generate previews. This helps manage your preview credits and headshot history.
How do I contact support?
You can submit questions through the Contact Us page, and we will respond within 24-48 hours.
Can I get a refund?
If generation completely fails due to technical issues and cannot be resolved through retries, you can request a refund. For personal preference dissatisfaction, we recommend using the regeneration feature.
Prohibited Content
What content is prohibited from upload?
Prohibited content includes violence, pornography, hate speech, illegal content, unauthorized photos of others, and photos intended for fraud or impersonation.
Can I use photos of other people?
You must have the right to use the uploaded photos. Using photos of others without their authorization is prohibited.
Still Have Questions?
Contact our support team. We are happy to help.